CHECK IN, CHECK OUT POLICY
- Check-in time is 13:00 p.m. and Check-out time is 11 a.m.
- Early check-in and late check-out will be subject to availability and additional charges will apply.
- A maximum of one extra bed can be provided in room on chargeable basis.
- Any change in taxes and/or any other charges/ fees will be chargeable extra, as prevalent during the stay.
PAYMENT POLICY
- A room will be CONFIRMED for a guest only on receipt of 50% advance. If this advance is not received 30 days before the expected stay of the guest the room will be released back to inventory. Thereafter it will be subject to availability.
- Balance of 50% to be paid upon arrival.
CANCELLATION POLICY
- Rooms will be confirmed only on payment of a 50% advance.
- A postponement more than 30 days before expected arrival will result in
full carry forward of the advance amount. The new dates will be subject to
availability.
- A cancellation more than 30 days before expected arrival will result in
full refund less only a nominal amount as a booking process fee and the
applicable bank charges, if any.
- A cancellation or postponement between 15 and 30 days before expected
arrival will forfeit 50% of the advance paid. In the case of the
postponement the remaining 50% will be seen as an advance against the new
dates.( subject to availability)
- A cancellation or postponement less than 14 days before expected arrival
will forfeit 100 % of the advance paid. In this case the postponed booking
will be treated as a fresh booking which will again attract the 50% advance
clause.
- If the guest cuts short his/her stay after check-in, Retention charges
will be applicable.
- In case if the guest is eligible for 100% refund, a 5% processing fee
will be charged.
REFUND POLICY
Please note that the refund will only be made via the same
booking source. If you have booked via your credit card, the refund will be
made via the same route. The account number has to be the same and cannot be
any other account. We will not make a refund in cash.
We may revise these terms and conditions from time-to-time.
Please check this page regularly to ensure you are familiar with the latest
version.
Tax Policy
Exclusive of GST